Q:	A wide variety of piezoelectric and magnetic pickups are available for electroacoustic guitars. Are there any recommendations for particular pickups that should or should not be used?

A:	The A2.1u has a pickup select feature that helps to achieve optimum matching of the pickup to the unit. This allows a wide variety of pickups (*) to be used. For details on the pickup select feature, see page 29 of the Operation Manual. * When using an external piezoelectric pickup, a separate preamplifier will be required to obtain a suitable output level for use with the A2.1u.

Q:	When played through a guitar amp, the sound grates a bit.

A:	The A2.1u has an amplifier select feature that allows matching the characteristics of the unit to various kinds of amps. This feature is useful for reducing sonic degradation when playing through a guitar amplifier. For details on the amplifier select feature, see page 29 of the operation manual.

Q:	I cannot change the patches.

A:	When the editing knob is at other than "PLAY", you are editing a specific patch, you cannot change to other patch. Please return the editing knob to "PLAY".

Q:	When using with expression pedal FP01/FP02 or the foot switch FS01, as optional accessories, what kind of functions will become possible?

A:	The real-time control function of the effect parameter will become possible, using expression pedal FP01/FP02. For example, effects such as Wah or Pitch Shift can be operated by the pedal. And Bypass/mute, Tap tempo, Bank up, Rhythm function on/off, Delay hold and Delay mute will become possible connecting foot switch FS01.

Q:	The hold delay function does not work.

A:	To use the hold delay function, an optional foot switch (FS01) is required.

Q:	As output level of each programmed patch is uneven, I would like to keep them even.

A:	Please adjust "PATCH LEVEL" parameter for each patch to keep the output level even. You can set up total patch level.

Q:	When rhythm function is turned on, REVERB modules are automatically turned off.

A:	Due to limitation of DSP resource, REVERB modules cannot be used in rhythm function.

Q:	What are the operating environment requirements for the bundled Cubase LE application?

A:

The operating environment requirements for Cubase LE are listed below. For further details, click here. Windows ●Pentium III 500MHz or AMD K7 (Pentium III/Athlon 1GHz or faster recommended) ●256 MB RAM (512MB recommended) ●1GB of free hard disk space for complete content ●Windows XP, Windows 2000 * (*) ZOOM A2.1u doesn't support USB connection to Windows 2000 based computers. Macintosh ●Power Mac G4 450MHz ●256 MB RAM (512MB recommended) ●1GB of free hard disk space for complete content ●OS X Version 10.2 or higher

Q:	What are the steps for using Cubase LE?

A:	Cubase LE operation is not covered by ZOOM Corporation support. Steinberg also do not provide support for this version. However, operation is similar to the higher ranked Cubase SL/SX versions. Refer to commercially available reference books or other sources for these versions.

Q:	Can the USB interface also be used with software other than Cubase LE?

A:	Since the unit is recognized as a standard audio interface, other DAW software besides Cubase can be used. You may also perform audio playback through the unit using Windows Media Player or Apple iTunes and play along with your favorite tunes. For information on settings for DAW software besides Cubase, consult the respective manufacturer.

Q:	I can use the USB audio interface functions for recording, but there is no sound from my computer speakers.

A:	When using the A2.1u as a USB audio interface, audio signals of the computer are output via the A2.1u. Therefore you should connect the speakers to the A2.1u output, not to the computer.

Q:	How can I set the patch level?

A:	The patch level setting is made in play mode. Proceed as follows. 1. Set the module selector to "PLAY". 2. Turn parameter knob 3 to adjust the level to obtain a suitable volume. 3. Press the [STORE] key to save the setting.

Q:	When using the expression pedal as a volume pedal, is it possible to set a minimum volume level?

A:	No. When the expression pedal is fully raised, the volume will be zero.

Q:	When trying to install Cubase LE, a serial number input screen comes up, but entering the serial number of my unit does not work, and the installation does not proceed.

A:	The serial number on the unit starting with six numerals is the ZOOM serial number which is different from the Cubase LE serial number. The Cubase LE serial number can be found on the sleeve of Cubase LE CD-ROM. It is the 10-digit number called "Authorization Number".

Q:	Can effect patches be edited using a computer?

A:	No, this is not possible. The USB interface of the A2.1u does not support transfer of patch data.

Q:	The TAP key is flashing, although I am not using the rhythm function.

A:	In patches where the DELAY module is ON, the TAP key will flash to indicate the currently set delay time. You can change the delay time by repeatedly pressing the TAP key.

Q:	Can the unit operate on USB bus power?

A:	Yes, the unit supports operation on USB bus power supplied by the computer.

Q:	Is there a patch preselect function?

A:	No, the unit does not have a patch preselect function.

Q:	Is it possible to use just EQ, chorus, reverb and similar effects without using acoustic guitar modeling?

A:	Yes. The acoustic guitar modeling function can be turned off if not desired.

Q:	Does the unit come with a USB cable?

A:	No, a USB cable is not supplied. Please purchase a commercially available USB cable (A/B type).

Q:	Does the unit support the 64-bit version of Windows Vista and Windows 7?

A:	Yes. The latest Audio Driver supports the 64-bit version of Windows Vista and Windows 7. This driver software is freely available from DOWNLOAD page.