We have recently detected an issue with the Handy Recorder app and iOS12.1.
If you are currently using the Handy Recorder app, we recommend that you do not update to iOS12.1 for the time being.
We confirmed that the iQ-series works properly with Apple's camera app and voice memo app. If you had already updated to iOS12.1, please use these applications.
Please check back for updates on this issue.
We apologize for any inconvenience.
© 2018 ZOOM Corporation. All Rights Reserved.